Last Updated: 10/14/2025
A denial can be frustrating, but it does not mean the process is over. It can be the starting point for an appeal. By understanding the common reasons claims are denied, reviewing the U.S. Department of Veterans Affairs (VA) decision letter and learning about appeal options, you can see a clearer picture of what comes next.
VA decisions are based on both paperwork and medical evidence. Claims are often denied when certain requirements are not fully met.
Some of the most common reasons include:
These reasons highlight why many claims do not succeed the first time, even when the veteran’s condition is real and significant.
After a denial, the VA sends a decision letter. This document is more than a simple notice—it explains the reasoning behind the decision. The letter describes the evidence the VA reviewed, the medical or service information considered and the specific reasons the claim did not get approved.
For many veterans, the decision letter can be a roadmap. By studying it, you can see where the VA found gaps in the case. For example, the letter may show that service records were missing or that the medical evidence did not fully connect the disability to service. This information helps you understand what issues may need to be fixed in an appeal.
If a claim is denied, you have the right to challenge the decision. The VA offers three main appeal paths.
Supplemental Claim
A Supplemental Claim allows you to submit new and relevant evidence that was not part of the original review. Examples include updated medical records, new diagnoses or documents that were overlooked. The VA looks at the new evidence and decides if there is a change in the decision. This option is useful when more information is now available to support the claim.
Higher-Level Review
A Higher-Level Review is performed by a VA Decision Review Officer who reviews your existing records and evidence for any errors or mistakes. No new evidence is added in this appeal step. This path may be best when you believe the VA had all the right information but made the wrong decision.
Board Appeal
A Board Appeal involves appealing directly to the Board of Veterans’ Appeals (BVA) and choosing from three options: Direct Review, Evidence Submission or Hearing. A Veterans Law Judge reviews the claim in detail and may reverse your decision.
Allsup Veterans Appeals (AVA) will take you through all your options and help you choose which works best for your unique situation.
Appeals are time sensitive. In most cases, you have one year from the date on your denial letter to file an appeal. Meeting this deadline protects your rights and avoids having to start over with a new claim.
If a deadline is missed, the VA may treat the request as a brand-new claim, which restarts the process and can delay benefits even more. Filing on time ensures your appeal continues from where it left off and keeps your original case active.
Appeals are usually more successful when supported by strong, clear evidence. This can include:
The key is to focus on the reasons listed in the decision letter. For example, if the VA denied a claim due to lack of proof of service connection, evidence that directly ties the condition to your service is most likely to make a difference.
Working with VA-accredited representatives, such as attorneys, Claims Agents or Veteran Service Organizations, can improve the appeal process.
Representation often helps with:
At AVA, our VA-accredited Claims Agents, some of whom are veterans, understand the VA process and know how to develop a well-documented appeal that is likely to succeed. We can also help veterans coordinate appeals for multiple disabilities.
Veterans who use a paid disability representative like us generally see their annual average benefits nearly double compared to those who appeal on their own.
After you file an appeal, it can be helpful to keep track of its progress. The VA provides ways to check the status of your claim, including online portals and updates by mail.
Each type of appeal moves at a different pace. Supplemental Claims are usually resolved faster than Board Appeals, which may include detailed review or hearings. Checking on your appeal lets you see if the VA needs more information or if your case is moving forward.
At AVA, we communicate with the VA throughout your whole appeal process—no matter how long it takes.
Connect with Allsup Veterans Appeals today by calling 888-372-1190 or contacting us.